Restarting Tiamo Services
Admin Server not Available
Technology: Titration
How do you know you have this problem?
You have received the following error when starting Tiamo software: "The admin server is not available at the moment. Program will be closed."
What can I try to resolve it?
- To access these services, right click on “My Computer” and select “Manage”.
- Double-click on Services and Applications.
- Double-click on Services.
- Alternatively, from the Start menu of your PC, search ‘services’.
- Scroll to find Metrohm Tiamo Admin Server and Metrohm Tiamo Server.
- Right click on Metrohm Tiamo Admin Server – select Restart.
- Repeat for Metrohm Tiamo Server.
What are some ways to prevent the problem?
- In Services menu, right-click on Metrohm Tiamo Admin Server.
- Select Properties.
- Navigate to “Recovery” tab.
- Select “Restart the Service” from the drop-down menu for the first, second and subsequent failures.
- Verify that ‘1 minute’ is displayed in the “Restart service after” command.
- Click Apply, then OK.
- Repeat for Metrohm Tiamo Server.
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- In Services menu, right-click on Metrohm Tiamo Admin Server.
- Select Properties.
- Under “General” tab, ensure that Automatic is selected for ‘Startup type’.
- Click Apply, then OK.
- Repeat for Metrohm Tiamo Server.
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Other ideas
Ensure that user logged into the PC has full access to the Services menu.