How to Generate a Touch Control or Ti-Touch PDF Report File via Ethernet

Introduction

This article details how to program Metrohm Ti-Touch and Touch Control platforms to save a pdf report to Shared memory, local computer or network directory, using Ethernet connection.

Procedure

  1. Touch Control or Ti-Touch Programming:
    1. How to program a Report command in a method.
      1. From the Home screen, load method – select method to program a Report command.
      2. Select Edit Parameters.
      3. Using the scroll bar, check if the Report command is listed.
        1. If yes, then highlight and click Edit. If report options are needed, then click Insert and select options.
        2. If no Report command, then highlight the command after the Calculation command.
      4. Click Insert → Select Report → Edit and select report options.
      5. Click back → Save Method → Save. Follow message to overwrite.
    2. How to configure Touch Control or Ti-touch for pdf saving to network directory:
      1. From the Home screen, click System → Device Manager → Touch Control or Ti-Touch → Edit.
      2. Select TCP/IP → Check the box → Get IP address automatically [DHCP].
        1. Click back.
      3. Select Shared memory.
        1. Computer –name that is shared.
        2. Share name – file name that was created and shared.
        3. Domain – network name.
        4. User – username created.
        5. Password – password of user.

        6. Select on Connect – this verifies if the above information is correct.

    3. How to program Printer for Shared memory:
      1. Click back to Device Manager screen → Printer → Edit.
        1. Printer – off.
        2. Connector – Ethernet.
      2. Select PDF options.
        1. Memory - Shared.
  2. Hardware configuration:
    1. Locate Ethernet port on Touch Control or Ti-Touch back panel. Connect Ethernet cable between instrument and network Ethernet.
  3. PC configuration - Server Message Block (SMB) protocol must be changed.
    1. Port 8005 must be opened, verify with your IT.
    2. Windows 10 file share required programming, see Appendix I.
    3. Create a share folder on the computer C drive, see Appendix II.
  4. Reporting recommendations:
    1. For Ethernet transfer, if user and/or password changes, then report won’t be generated. If a method isn’t programmed to save data file to an external flash drive or network drive, then reprinting reports isn’t available.
    2. If the IT department changes computer or domain, then the report won’t be generated.
    3. If the Ethernet cable is long, there may be a data delay by the network. Always verify transfer rate or if there is competing transfers at the same time with your IT department.
    4. For Ethernet transfer, the TC or TT must be on the same subnet mask as the directed folder. Download IP calculator from Metrohm website software center.
    5. If multiple instruments are transferring data to the same directory or folder, then create a separate share directory or folder to prevent data delay or loss.

Appendix I

How to program Windows 10 file share

  1. If computer is on domain, then IT must provide a domain user account with a non-expiring password, i.e. a Service Account.
  2. If computer is not on domain, then create a new user account with password.
    1. From windows start, enter lusrmgr.msc.
    2. Action → new.
      1. User = Metrohm
      2. Full name = Metrohm Service
      3. Password = MUSA
      4. Uncheck box and check password never expire
      5. Click ok
  3. Enable SMB 1 - Server Message Block (SMB) protocol.
    1. From windows start, enter Turn Windows features on or off
    2. Expand SMB 1.0/CIFS File Sharing Support
    3. Only check box for SMB 1.0/CIFS Server
    4. Click ok, then power off computer then power on **not a restart.

Appendix II

How to program a folder share name

  1. Open File Explorer, go to C drive or a Network drive.
  2. On root directory, create a new folder for PDF reports file transfer.
    1. Right click on folder → Properties → Sharing → Share.
      1. Using the drop-down arrow select or search for the Service account user created in Appendix I, then click Add.
    2. Under Permission level click drop down arrow select Read/Write/ Delete, then Share → ok.

Additional Support

If you encounter any issues or need additional help, please submit a support ticket through Metrohm Technical Support. 

For additional training on any of these topics, explore our available Metrohm Titration Training courses or learn more about our Metrohm Custom Training options. 

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