Restarting MagIC Net Services
Admin Server not Available
Technology: Ion Chromatography
How do you know you have this problem?
You have received the following error when starting MagIC Net software: "The admin server is not available at the moment. Program will be closed."
What can I try to resolve it?
- To access these services, right click on “My Computer” and select “Manage”.
- Double-click on Services and Applications.
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Double-click on Services.
- Alternatively, from the Start menu of your PC, search ‘services’.
Scroll to find Metrohm MagIC Net Admin Server and Metrohm MagIC Net Server.
Right click on Metrohm MagIC Net Admin Server – select Restart.
Repeat for Metrohm MagIC Net Server.
What are some ways to prevent the problem?
In Services menu, right-click on Metrohm MagIC Net Admin Server.
Select Properties.
Navigate to “Recovery” tab.
Select “Restart the Service” from the drop-down menu for the first, second and subsequent failures.
Verify that ‘1 minute’ is displayed in the “Restart service after” command.
Click Apply, then OK.
Repeat for Metrohm MagIC Net Server.
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In Services menu, right-click on Metrohm MagIC Net Admin Server.
Select Properties.
Under “General” tab, ensure that Automatic is selected for ‘Startup type’.
Click Apply, then OK.
Repeat for Metrohm MagIC Net Server.
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Additional Support
If you encounter any issues or need additional help, please submit a support ticket through Metrohm Technical Support.
For additional training on any of these topics, explore our available Metrohm Ion Chromatography Training courses or learn more about our Metrohm Custom Training options.